food bank: hours, logistics & process

Everyone is welcome to this community food bank which is here to provide relief for those in need !  Providing food security is our vision.

HOURS: THURSDAYS (10 am to 5 pm) & FRIDAYS (2 pm to 5 pm)

We operate on a first-come first serve basis.  We continue to update our operating procedures to fit the mandated measures for social distancing and hygiene.  

This is how we operate:

LOGISTICS: 

1 -  Disinfection of the handrails and handles; 

2 - Sweeping and moping of stairs on each day; 

3 - Clients wait at least two meters apart behind the locked glass entrance door and on the stairs where there is ventilation and proper air circulation; 

4 -  Food bank staff use personal protective gear, and gloves; 

5 - all clients are mandated to wear a mask 

SELECTING FOOD & PAYING FOR  ITEMS:  

6-  Clients must be registered to use our service (registration can be done on the same day. Identification documents are requested. A food bank card will be given to you once the registration is complete.  

7 - clients select their food choices from the provided list (available on our Facebook pages); 

8 - Food items are collected by staff; 

9-  Items are placed on a disinfected cart and  wheeled out to the entrance; 

10 -  The glass door is unlocked; 

11 - clients place their food items in their own  reusable bags on the landing (clients are asked to being thermal bags to place frozen meat items); 

12 -  the donation of $5 is placed in one clear plastic bag; 

13 -  the cart is disinfected and the next client is served.;

14 - The delivery service is reserved for Senior members of the Association only, as outlined by the Board in March 2020.

 Note: The donation allows us to purchase other items for our food bank clients and to help in the repair of our van, as needed.