food bank: hours, logistics & process

HOURS: THURSDAYS (10 am to 5 pm) & FRIDAYS (2 pm to 5 pm)

Everyone is welcome to this community food bank !  Providing food security is our vision

We operate on a first-come first serve basis.  We continue to update our operating procedures to fit the mandated measures for social distancing and hygiene.  Our food bank cards are now being distributed. 

Fun fact:

From April 1, 2020 to March 31, 2021,  we received over 35,000 kg of food and other items from Moisson Montreal. This is a value of over $200,000.

This is how we operate:

LOGISTICS: 

1 -  Disinfection of the handrails and handles; 

2 - Sweeping and moping of stairs on each day; 

3 - Clients wait at least two meters apart behind the locked glass entrance door and on the stairs where there is ventilation and proper air circulation; 

4 -  Food bank staff use personal protective gear, and gloves; 

5 - all clients are mandated to wear a mask 

SELECTING FOOD & PAYING FOR  ITEMS:  

6-  Clients must be registered to use our service (registration can be done on the same day. Identification documents are requested. 

7 - clients select their food choices from the provided list (available on our Facebook pages); 

8 - Food items are collected by staff; 

9-  Items are placed on a disinfected cart and  wheeled out to the entrance; 

10 -  The glass door is unlocked; 

11 - clients place their food items in their own  reusable bags on the landing (clients are asked to being thermal bags to place frozen meat items); 

12 -  the donation of $5 is placed in one clear plastic bag; 

13 -  the cart is disinfected and the next client is served.;

14 - The delivery service is reserved for Senior members of the Association only, as outlined by the Board in March 2020.

 Note: The donation allows us to purchase other items for our food bank clients and to help in the repair of our van, as needed.